Trusted by builders across the UK and Ireland, we supply high-quality, compliant ventilation and insulation solutions with reliable delivery and competitive trade pricing — helping you meet deadlines, stay on budget, and exceed client expectations on every project. Smart Save Direct is a trading name of G&M Supply & Maintenance Limited, 55 Fincairn Road,
Drumahoe, Derry/Londonderry, Northern Ireland, UK, BT47 3LD.
Shipping policy
Shipping Policy – Smart Save Direct
At Smart Save Direct, we aim to deliver your order quickly, safely, and at a fair price. This policy explains our shipping options, timescales, and costs for customers in the UK and Ireland.
1. Where We Deliver
We deliver to all addresses within:
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United Kingdom (including mainland and most offshore locations)
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Republic of Ireland
2. Processing Times
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Orders are usually processed within 1–2 working days after payment is received.
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Orders placed on weekends or public holidays will be processed the next working day.
3. Delivery Times
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UK Mainland: Estimated 2–5 working days after dispatch
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UK Offshore & Highlands: Estimated 3–7 working days after dispatch
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Republic of Ireland: Estimated 3–7 working days after dispatch
Please note: Delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, weather conditions).
4. Shipping Costs
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Shipping charges are calculated at checkout based on the delivery address and order weight/size.
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From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
5. Order Tracking
When your order is dispatched, we’ll send you a confirmation email with tracking details (where applicable).
6. Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at hello@smartsavedirect.com with your order number.
If a parcel is returned to us due to an incorrect delivery address or failed delivery attempts, we may charge a re-delivery fee.
7. Damaged or Missing Items
Please inspect your order upon delivery. If your items are damaged or missing, contact us within 48 hours of receipt so we can resolve the issue quickly.