At Smart Save Direct, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with the UK GDPR and the Irish Data Protection Act 2018.
1. Information We Collect
We may collect the following personal data when you use our website or place an order:
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Name and contact details (address, email, phone number)
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Payment information (processed securely via our payment providers – we do not store card details)
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Order history and purchase details
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Technical information such as IP address, browser type, and device details
2. How We Use Your Information
We use your personal data to:
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Process and deliver your orders
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Communicate with you about your purchases
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Provide customer service and support
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Send relevant updates, promotions, and offers (with your consent)
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Comply with legal obligations
3. Sharing Your Data
We only share your data with trusted third parties where necessary to provide our services, such as:
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Payment processors
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Delivery and courier companies
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IT and website service providers
We never sell your personal data to third parties.
4. Your Rights
Under UK GDPR and Irish data protection laws, you have the right to:
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Access, correct, or delete your personal data
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Object to or restrict processing
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Withdraw consent at any time (where applicable)
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Request a copy of the data we hold about you
To exercise your rights, contact us at [your email address].
5. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes we collected it for, or to comply with legal requirements.
6. Cookies
We use cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.
7. Security
We take appropriate security measures to protect your personal data from loss, misuse, and unauthorised access.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@smartsavedirect.com
Address: 55 Finacairn Road, Drumahoe, Londonderry, BT47 3LD
Cookie Policy
At Smart Save Direct, we use cookies to make our website work efficiently and improve your shopping experience. This policy explains what cookies are, which ones we use, and how you can manage them.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep items in your basket, and improve functionality.
2. Types of Cookies We Use
We only use cookies necessary for the operation of our website and basic analytics (no tracking pixels or advertising cookies). These include:
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Essential Cookies – Required for core site functionality, such as remembering your basket and processing orders.
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Performance Cookies – Used to understand how our website is used so we can improve it (anonymous and non-tracking).
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Functionality Cookies – Remember your preferences, such as language and location settings.
3. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but some features of our site may not work as intended.
To learn more about managing cookies, visit:
4. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
5. Contact Us
If you have questions about this Cookie Policy, please contact us at:
Email: hello@smartsavedirect.com
Address: 55 Finacairn Road, Drumahoe, Londonderry, BT47 3LD
