Terms of Sale

Terms & Conditions for Sale of Goods 

These Terms & Conditions set out the agreement between Smart Save Direct (“we”, “us”, “our”) and you (“the customer”, “you”) when purchasing goods from our website. By placing an order, you agree to these terms.

1. Our Contract With You

  • Your order is accepted once we send you a confirmation email.

  • We reserve the right to refuse or cancel orders before dispatch if products are unavailable, pricing errors occur, or payment issues arise.

2. Products & Descriptions

  • We make every effort to ensure product details are accurate, but slight variations in colour, size, or specification may occur.

  • Images are for illustrative purposes only.

3. Pricing & Payment

  • All prices are in GBP and include VAT (where applicable).

  • VAT registered business customers should register with us before ordering and provide a VAT number to ensure no VAT is charged. 

  • Payment must be made in full before goods are dispatched.

  • We reserve the right to change prices without notice, except for confirmed orders.

4. Delivery

  • Delivery dates are estimates only. We are not responsible for delays outside our control.

  • Risk of loss or damage passes to you upon delivery.

5. Returns & Cancellations

  • You have the right to cancel within 14 days of receiving your goods under UK & Ireland consumer laws.

  • For full details, please see our [Returns Policy].

6. Faulty or Damaged Goods

  • If goods are faulty, damaged, or not as described, please contact us within 7 days.

  • We will arrange a replacement or refund in accordance with your statutory rights.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential losses arising from the purchase or use of our products.

  • Our liability is limited to the purchase price of the goods in question.

8. Governing Law

  • These terms are governed by the laws of the United Kingdom and Ireland.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of the UK or Ireland, as applicable.

If you have questions regarding these Terms & Conditions, please contact us at hello@smartsavedirect.com